Privacy Policy
Effective Date: January 1, 2026
Bay Media Star ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Service address
- Service-related information
2. How We Use Your Information
We use your information to:
- Activate and manage mobile and internet services
- Provide customer support
- Send service-related SMS notifications
- Respond to customer inquiries
3. SMS Communication
Opt-in: Customers opt in to receive SMS messages by submitting their phone number through our website, requesting service in person, or contacting us by phone.
If you provide your phone number and request our services, you consent to receive SMS messages related to:
- Service activation confirmations
- Appointment reminders
- Account updates
- Customer support responses
We do not send unsolicited marketing or promotional messages.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
4. Information Sharing
We do not sell or rent personal information.
SMS consent is not shared with third parties or affiliates for marketing purposes.
5. Data Security
We take reasonable measures to protect your information.
6. Contact Information
Bay Media Star
Phone: 510-849-6191
Website: https://baymediastar.com/en
This Privacy Policy is publicly accessible on our website.
Last updated: January 1, 2026